1. Acceptance of Terms

Grawlr ("Grawlr" or "Grawlr.com"), is a security and penetration testing platform provided by Zeeble OÜ ("Zeeble"), registered and operating in Estonia under business registry code 12972458. These Terms of Service ("Terms") constitute a legally binding agreement between you and Zeeble regarding your use of our website security scanning and testing services ("Service"). By accessing, browsing, or using our Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, you must not access or use the Service. Your use of the Service is also subject to our Privacy Policy, which governs how we collect, use, and protect your information. Please review both documents carefully before using our Service.

2. Description of Service

Grawlr is a comprehensive website security platform that helps to protect digital assets by identifying vulnerabilities before malicious actors can exploit them. Our Service combines advanced behavioral analysis with real-world threat intelligence to provide enterprise-grade security and penetration testing to businesses of all sizes.

Grawlr provides website security scanning and testing services that:

• Analyze websites for security vulnerabilities using behavioral analysis
• Test websites against real-world attack patterns
• Generate security reports and recommendations
• Provide threat intelligence and monitoring services

Our platform includes a web-based dashboard where you can manage multiple websites, configure security testing packages, view detailed reports, manage team members, and monitor your security posture in real-time. The Service operates on a subscription basis with different tiers offering varying levels of features, website limits, and scanning frequency.

3. User Accounts and Registration

To access and use the full features of Grawlr, including adding websites, running security scans, and viewing reports, you must create an account. Registration requires you to provide certain personal and business information, including your name, email address, company details, and payment information.

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate
• Maintain the security of your password and identification
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We recommend using a strong, unique password and using a password manager. You must immediately notify us of any unauthorized access or security breach of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Subscription and Billing

Grawlr operates on a subscription-based model, providing you with continuous access to our security scanning services. When you subscribe, you gain access to features and capabilities based on your selected subscription tier. All subscriptions are prepaid and automatically renew unless you cancel before the renewal date.

Grawlr operates on a subscription basis with the following terms:

• Subscription Plans: You may choose from various subscription tiers (Single Page, Pro, Agency, etc.) with different features and limits
• Billing Cycle: Subscriptions are billed monthly
• Payment: Payment is required in advance for each billing period
• Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period
• Refunds: Refunds are provided at our discretion and in accordance with our refund policy
• Price Changes: We reserve the right to modify subscription prices with 30 days' notice

All payments are processed securely through our payment partner, Stripe, a PCI-DSS compliant payment processor. By providing payment information, you authorize us to charge your payment method for the subscription fees. If payment fails, we may suspend or terminate your access to the Service. You are responsible for ensuring your payment method remains valid and up-to-date.

Payment and subscription details are handled through our payment partner, Stripe. You can find their terms of service & privacy policy here.

If you upgrade your subscription tier, the new rate will apply immediately, and you will be charged a prorated amount for the remainder of your current billing period. Downgrades take effect at the start of your next billing cycle. No refunds or credits are provided for partial billing periods unless required by law.

5. Acceptable Use

The Grawlr Service is designed to help legitimate website owners and administrators improve their security posture. We take misuse of our platform seriously and reserve the right to immediately terminate accounts that violate these acceptable use policies.

You agree not to use the Service to:

• Test websites without proper authorization or ownership
• Conduct illegal activities or violate any laws
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service to harm, threaten, or harass others
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell or redistribute the Service without authorization

Violation of these acceptable use policies may result in immediate account suspension or termination, legal action, and reporting to appropriate law enforcement authorities. We actively monitor for misuse and may investigate any suspicious activity. You are solely responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and third-party rights.

6. Website Verification and Ownership

Before you can add a website to Grawlr for security scanning, you must verify that you own or have legal authority to test that website. This verification process helps protect both you and website owners from unauthorized testing. We use various verification methods, including domain ownership verification through DNS records, file uploads, or other authentication mechanisms.

You represent and warrant that:

• You own or have legal authority to test any website you add to the Service
• You have obtained all necessary permissions and authorizations
• You will comply with all applicable laws and regulations
• You will not use the Service to test websites you do not own or have permission to test

If you are testing websites on behalf of a client or employer, you must have explicit written authorization to do so. Agencies and service providers are responsible for ensuring they have proper authorization before adding client websites to the Service. We reserve the right to request proof of ownership or authorization at any time, and failure to provide such proof may result in removal of the website from your account.

7. Security Scans and Testing

Grawlr's security scanning technology uses advanced behavioral analysis and machine learning to identify vulnerabilities by simulating real-world attack patterns. Our system analyzes millions of attack patterns from actual botnets and threat actors to understand how cybercriminals operate, then applies this knowledge to test your websites.

Our security scanning service:

• Uses behavioral analysis and real-world attack patterns to test your websites
• Conducts automated security scans according to your subscription plan
• Generates reports based on detected vulnerabilities and threats
• Does not guarantee complete security or protection from all threats
• May temporarily impact website performance during active scanning

Scans are scheduled automatically based on your subscription tier. During active scanning, our system sends various test requests to your website to identify potential vulnerabilities. While we strive to minimize impact, scanning may temporarily increase server load or affect website performance.

You acknowledge that security testing is an ongoing process and that no system is completely secure. Our Service helps identify vulnerabilities, but it cannot guarantee that your website is completely protected from all threats. Security is a continuous effort that requires regular testing, monitoring, and remediation of identified issues.

8. Intellectual Property

The Grawlr Service, including its software, algorithms, user interface, design, graphics, text, logos, and all other content, is the exclusive property of Grawlr and its licensors. This intellectual property is protected by copyright, trademark, patent, trade secret, and other intellectual property laws in jurisdictions worldwide.

All content, features, and functionality of the Service are owned by Grawlr and are protected by international copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works of the Service
• Use our trademarks or logos without permission
• Remove any copyright or proprietary notices

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes in accordance with these Terms. This license does not include any right to resell, redistribute, or sublicense the Service. Any unauthorized use of our intellectual property may result in legal action and termination of your account.

Security reports and data generated through your use of the Service belong to you, but the underlying technology, algorithms, and methods used to generate those reports remain our intellectual property.

9. Privacy and Data Protection

Protecting your privacy and data is fundamental to our Service. We collect and process information necessary to provide, maintain, and improve our security scanning services. This includes account information, website data, scan results, and usage analytics.

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

We implement industry-standard security measures to protect your data, including encryption, secure data transmission, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our Service, but only to the extent necessary and under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and the safety of our users.

10. Limitation of Liability

The Grawlr Service is provided to help you identify and address security vulnerabilities, but we cannot guarantee that your websites will be completely secure or protected from all threats. Security is a complex and evolving field, and new vulnerabilities and attack methods emerge constantly.

To the maximum extent permitted by law:

• Grawlr provides the Service "as is" without warranties of any kind
• We do not guarantee that the Service will be uninterrupted, secure, or error-free
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
• We are not responsible for security breaches that occur despite using our Service

This limitation of liability applies to all claims, whether based on contract, tort, strict liability, or any other legal theory.

We are not responsible for any losses, damages, or costs resulting from security breaches, data loss, business interruption, or other incidents that may occur even if you are using our Service. You are solely responsible for implementing appropriate security measures and responding to identified vulnerabilities.

11. Indemnification

By using the Grawlr Service, you agree to protect us from legal claims and expenses that may arise from your use of the Service or violation of these Terms. This indemnification obligation is important to protect our business and ensure that users take responsibility for their actions.

You agree to indemnify and hold harmless Grawlr, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Unauthorized testing of websites you do not own

This indemnification obligation includes, but is not limited to, claims related to unauthorized website testing, intellectual property infringement, data breaches, privacy violations, or any other claims resulting from your use of the Service. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Termination

Either party may terminate access to the Service at any time. You may cancel your subscription at any time through your account dashboard, and termination will take effect at the end of your current billing period. Upon cancellation, you will retain access to the Service until the end of the period you have already paid for.

We may terminate or suspend your account and access to the Service immediately, without prior notice, for:

• Violation of these Terms of Service
• Non-payment of subscription fees
• Fraudulent or illegal activity
• Any other reason we deem necessary

Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by cancelling your subscription.

If we terminate your account due to a violation of these Terms, you will not be entitled to any refund. Upon termination, we may delete your account data, website information, and scan results, though we may retain certain information as required by law or for legitimate business purposes. You are responsible for exporting any data you wish to retain before termination.

13. Changes to Terms

As our Service evolves and legal requirements change, we may need to update these Terms of Service. We reserve the right to modify, update, or revise these Terms at any time at our sole discretion. When we make material changes, we will make reasonable efforts to notify you through email, in-app notifications, or by prominently posting a notice on our website.

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new terms.

It is your responsibility to review these Terms periodically for any changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or your use of the Service shall be submitted to the exclusive jurisdiction of the Harju County Court in Tallinn, Estonia, unless mandatory law provides otherwise.

Before initiating any formal dispute resolution process, we encourage you to contact us directly to attempt to resolve the issue amicably. Many concerns can be resolved quickly through direct communication.

15. Contact Information and General Provisions

If you have any additional questions, concerns, or need clarification about these Terms of Service, we encourage you to reach out to us. Our team is available to help you understand your rights and obligations under these Terms.

Legal entity: Zeeble OÜ, Estonia (business registry code 12972458)

Product brand: Grawlr / Grawlr.com

Additional email (legal): info[]zeeble.eu

These Terms constitute the entire agreement between you and Grawlr regarding the Service and supersede all prior agreements and understandings. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms or any rights hereunder without your consent. These Terms are binding upon and will inure to the benefit of both parties and their respective successors and permitted assigns.